Interchange
Paid to the bank that issued your customer's card. Set by the card brands and identical for every processor. Nobody discounts it.
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Processing fees explained
Most owners are quoted a rate and never shown the fees attached to it. This page walks through every part of a merchant statement, which parts are fixed, and which parts you can actually change.
Or just read on. Nothing here needs a phone call.
The three parts
Two of them are identical no matter who you sign with. The third is the only part anyone can compete on.
Paid to the bank that issued your customer's card. Set by the card brands and identical for every processor. Nobody discounts it.
Paid to the card networks themselves. Also set by them, also the same everywhere you go.
What your provider keeps on top of those two, plus the monthly fees on the statement. This is the part a review can actually move.
A quoted rate tells you very little on its own, because it never includes the per-transaction fees or the monthly line items sitting underneath it. There is one number that includes everything.
Take your total fees for a month and divide them by your total card volume for that same month. That percentage is your effective rate, and it is the only figure that lets you compare two providers honestly. Most owners are surprised by how far it sits above the number they were originally quoted.
Run it across three consecutive months rather than one. A single statement can be distorted by a slow month, a chargeback, or an annual fee that only lands once a year. The statement audit guide walks through it step by step.
Below the transaction fees sits a list of smaller charges. They are easy to skip past and they add up.
Costs usually drift upward without any single decision being made. These are the common causes.
Free fee check
Find the total fees on last month's processing statement and enter it here. Luis will look at it personally and tell you, within 24 to 48 hours, whether it is fair.
PCI compliance is an ongoing merchant responsibility, and the requirements vary by payment method, technology, and how card data moves through your business. In cost terms the important part is simple: there is usually a compliance fee, and a separate and larger non-compliance fee that applies when the self-assessment questionnaire has not been completed.
Completing the questionnaire is free and usually removes that second charge. It is the easiest money most businesses leave on the table. Beyond the fee, the practical steps are limiting where card data travels or is stored, protecting login credentials, and revisiting the assessment whenever your equipment, software, network, or locations change.
This is general guidance, not a security audit, and it does not replace qualified cybersecurity or legal advice.
Cost is not the only thing a statement decides. Funding timing depends on your daily batch and cutoff schedule, your bank, and weekends and holidays. Next-day funding can meaningfully shorten the gap between batch and deposit, and same-day availability exists for some setups.
Compare timing alongside fees, holds, and reserves rather than on its own. Faster funding attached to worse terms is not a win. Availability is subject to eligibility, approval, cutoff times, bank participation, and transaction review.
Lowering your cost is one route. Changing how the cost is presented at checkout is another. These programs go by several names and the difference between them is what the customer sees before they pay.
Whichever you consider, the implementation matters as much as the idea. Your equipment, receipts, signage, listed prices, and staff training all have to support it, and credit and debit transactions are treated differently. Eligibility and rules vary by location, card type, and network. The longer comparison is in cash discount, dual pricing, and surcharging explained.
Program structure and availability vary, and none of this is legal advice. Luis will explain the specific option being proposed, and what it requires from you, before you decide anything.
Common questions
There is no single good rate, because a rate quote leaves out the fees attached to it. The number that matters is your effective rate: total fees for the month divided by total card volume. That one figure captures the rate, the per-item fees, and every monthly line item at once.
Interchange is the portion of every transaction that goes to the bank that issued your customer's card. It is set by the card brands, it is the same for every processor, and nobody can discount it. It is usually the largest single part of what you pay.
Interchange plus passes the card brand cost through and adds a stated markup, so you can see what your provider keeps. Flat rate charges one blended percentage for everything, which is simpler to read but hides the markup inside it.
Usually a shift in card mix toward rewards and commercial cards, more transactions being keyed in rather than tapped, a new monthly fee added to the statement, or an annual card brand adjustment passed through to you.
A monthly charge applied when your account has not completed its PCI self-assessment questionnaire. It is avoidable, and completing the questionnaire usually removes it.
There are programs that shift some or all of the cost to the cardholder, and they go by names like cash discount, dual pricing, and surcharging. Which are available to you depends on your location, your card types, and your equipment. Luis will explain the specific option being proposed before you decide.
Talk to Luis
Two numbers and one conversation. Free, and no obligation to change anything.