Mobile detailing · Pflugerville
The detailer who was sure his setup was fine.
- Business
- JP Mobile Detailing
- Owner
- Jaime
- Before
- A flat-rate payment app
How it started
Jaime and Luis did not meet through a sales call. Luis booked a detail. While Jaime worked, they got talking about his business, and it came up that Luis does payment processing.
The problem he did not know he had
Jaime took payments through a flat-rate app and did not think there was anything to fix. When Luis offered to help, he said no. Luis broke down what those fees were actually doing, in terms that made sense to him, and suggested he simply try it: if he did not like it, that was fine.
What changed
Jaime says he was hesitant, tried it anyway, and noticed the difference right away. In his words, Luis was able to save him some money, and made the whole thing easy to understand. He still uses the setup, and he now refers other business owners to Luis.
“He gave me a solution to a problem that I didn’t know I really had.”
Read the full transcript
Hello, my name is Jaime. I am owner and operator of JP Mobile Detailing, located here in the Austin, Texas area. I'm just here to say a few words about Luis and how he's helped me out in my business. When I met Luis, he actually booked an appointment with me. He needed a detail done. So that was my first real interaction with him, aside from talking on the phone to set up the appointment. When I got there, he was such a cool guy, really, really easy to talk to. And so we just got to chatting, and he was telling me a little bit about himself and asking me about my business. He eventually mentioned to me that he did payment processing, and honestly I didn't really think much about how that could benefit me. At first he was like, you know, let me help you out, and I was like, no, I'm okay. I used [a flat-rate payment app] for my payment processing stuff, and I was like, well, it's fine, people typically do other types of payments. But when I mentioned it, he was like, well, yeah, when you do that, you have all these fees and everything. And he just kind of broke everything down for me. And so eventually he told me how everything that he does with his line of work could benefit my business, and I tried it out. I was a little hesitant at first, but it was actually very beneficial, and I'm actually pretty happy that I went through with him, because he made everything sound so easy and simple for me to understand. And really, when I signed up for his payment processing services, I noticed the difference right away. So overall I was pretty happy, and I'm pretty thankful that he booked an appointment with me. I think we've built more of a personal relationship rather than just a business relationship. I think he's a super cool guy, and any questions I had, he would pretty much be there to answer them. He's a great person overall, and he gave me a solution to a problem that I didn't know I really had. And he was like, yeah, just try it out, if you don't like it, you don't like it, whatever. But honestly, I was a fan. I still am a fan. And so I use his payment processing stuff now. I ended up signing up and I'm pretty happy. So Luis is the go-to guy for that kind of stuff. I'm always referring him people now, because he was able to save me some money, and running a business, you have a lot to deal with and a lot of expenses. So if I can try to help someone else out with him, I'm going to do it. So kudos, Luis. Super happy, super grateful I met him. Great guy. And if he approaches you, hear him out.
Lightly edited for readability. The name of the app Jaime used before is replaced in brackets.
512-591-8039
ES